Before We Begin
First, let’s get the basics out of the way. In order to charge your Galaxy buds, you need to be using the included USB cable and a Samsung-approved wall adapter. Additionally, you’ll also need to ensure that the charging cable isn’t damaged in any way. Next, you can try restarting your Galaxy Buds to see if that works. To do so, place the earbuds into the charging case, and then close the lid. Wait for at least 7 seconds or more, before removing the earbuds from the case. Now try putting them back in again to see if they charge. If the problem persists even after this, then you can work your way through the troubleshooting tips below to resolve the issue.
1. Ensure That Buds Are Placed Correctly in Case
This may sound simple but it happens to the best of us. If you haven’t placed your earbuds correctly, then the charging pins in the case won’t connect with the earbuds and your Galaxy Buds won’t charge. So, make sure to seat the earbuds in their corresponding slots.
2. Check the Charging Status
If the earbuds are placed correctly, then the battery indicator light located inside the charging case should turn red or green. This indicates that your earbuds are charging correctly. But if the charging indicator flashes red, then it means that the charging is blocked due to abnormal temperatures. Now, this can happen due to several reasons. If you’ve been using your earbuds outdoors for an extended period of time or if your case was in direct sunlight for a few hours, then you might see a red LED flashing. Likewise, the charging indicator may also flash red if you’ve accidentally washed your galaxy buds in the washing machine or used them in the rain and the charging pins are still wet. If that seems to be the case, it’s nothing to worry about. You just have to let your earbuds and charging case cool down (or dry out) for a while before charging them again. Similarly, the battery indicator on the front of the charging case will also start blinking red and block the charging if it detects any abnormal temperatures.
3. Clean Earbuds and Charging Case
One of the most common reasons why your Galaxy Buds will stop charging is if the earbuds’ charging contacts are dirty and can’t connect with the case correctly. To avoid this, you should regularly clean your earbuds and the inside of your charging case with a microfiber cloth.
4. Charge the Case Separately
If the problem persists, then you can try charging your case separately. This should help verify if the issue is with the case or the earbuds themselves. Use a Samsung-approved wall adapter to charge your case fully. Once charged, place your earbuds inside the charging case to see if they charge.
5. Switch to a Different Charging Method
If the buds or the case is still not charging, then you can turn to alternative charging methods. Apart from using a USB cable, you can also charge your Galaxy Buds with a wireless charger or a phone that functions as a wireless charger.
6. Reset Earbuds
If the Galaxy buds not charging issues are limited to one of the earbuds or if you’re facing this issue occasionally, then you can try resetting the earbuds and start afresh. Note: Factory resetting the Gear IconX deletes all music stored in the earbuds.
- Open up the Galaxy Wearable app on your phone and head over to Earbuds settings.
- Scroll down to tap on Reset. Select Reset when prompted.
7. Inspect Buds and Case for Damages
Lastly, you can check your Galaxy Buds and the charging case for any visual damages. If either of them is damaged in any way, then your Galaxy Buds will not charge. If your Galaxy Buds or the charging case is damaged, then you’ll have to visit the nearest Samsung service center to get them fixed or replaced.
Charging Ahead
Probably the last thing you’d want is to face issues while using your favorite Galaxy buds. Hopefully, the above-mentioned solutions have fixed any charging issue you might have been facing with your Galaxy buds and you’re back at jamming to your favorite tunes.
